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Our commitment to privacy

This privacy statement explains how we (videotaperepairs.com) collect information from you via the website or in any manner expressly described in the privacy statement and how this information is then used. When you provide us with your personal data in the manner described, you consent to the processing of all such personal data as set out in the privacy statement. Please read this privacy statement carefully and revisit this page from time to time to review any changes that we may have made. If you have any questions or comments about how we handle your personal information, please email us at privacy@videotaperepairs.com You may also email us to raise any concerns you may have about our privacy statement.

The information we hold on our customers

When you send an order to us we only keep your name, address and contact details per your order form. This is kept on file for a period of 12 months and is never shared with any other company or third party. After 12 months your details are deleted from our systems.

If you make an enquiry or request for information from us we will use your contact details only for this purpose and will only use your personal information to reply to your enquiry or request. We will not use this information for marketing purposes without your permission or unless you invite us to do so.

Protecting your personal information

We have security measures in place to make sure any personal information we collect is secure. It is never shared with a third party.

Keeping your data personal

We keep personal data on file for 12 months:

• for as long as is necessary to fulfil the purposes we collected it for;
• as required by law; or
• to enforce or defend legal claims.
• To protect us from Credit card "charge back" claims.

Cookies

Cookies are small text files which are sent to your browser by a web server and stored on your personal computer's hard disk. We use cookies on our site to :

• cut down the number of times you have to type in data;
• record the success of advertising, to target advertising and to track visitor usage; and
• track responses to regular customer surveys and to make sure you don't see the same survey more than once.

The cookies used on the website do not collect your personal information.

You can disable cookies but if you do, you may not be able to use certain features on our site and you may need to enter your password more frequently.

Your rights

You have the right to ask for a copy of all the information we hold about you (we will charge you a small fee for this) and to correct any inaccuracies. To obtain a copy of this information, please email us . You can amend your details on the website at any time using "your details" on your learner home page.

Links

Our website contains links to other websites. We are not responsible for the privacy policies of other sites and we advise you to read the privacy statement of every website that collects personal information from you.